It’s Time to eXperience the 2014 IUC!

By | October 20, 2014

It’s finally here! Today marks the official start of the 2014 International Users Conference, and we’re ready to make our 20th event the best yet! The first members of our team have been in the Big Easy since Friday setting up this year’s Solutions Room, and we’re ready to kick things off with the General Session this morning. Below are some of the other things MRI is excited to eXperience at the 2014 IUC: istock_000009260556small-resized-600

1) The New MRI  – This will be debuted during this year’s General Session. Our product development team has been working diligently to take our product to a whole new level of usability and innovation, and we can’t wait to showcase the browser freedom, device harmony, enhanced usability, and search capabilities available in the latest version.

2) The Culture of New Orleans - if you haven’t visited the birthplace of jazz before, you are in for a treat. Nowhere else can you find such an eclectic blend of traditions, languages, and cultures. Be sure to try a beignet while you’re down here (Cafe Du Monde is open 24 hours a day!), or if you’re in for something creepy, check out Reverend Zombie’s House of Voodoo or a Haunted History Ghost Tour. Of course, there are plenty of restaurants within walking distance of the hotel when you want to sample some of the famous New Orleans cuisine.

3) The Clients: The IUC is the perfect opportunity to interact face to face with our valued clients. We can’t wait to see familiar faces and meet some new ones, and are ready to answer questions about our award-winning software.

See you at the General Session!

Are You Ready For New Orleans?

By | October 16, 2014

Tomorrow the first wave of MRI staff is leaving for New Orleans to ready the hotel for the IUC! Since the conference is just a few short days away, you are probably packing your bags and gearing up for Bourbon Street. To make your traveling eXperience as smooth as possible, keep the following travel tips (which we’re using for our trip too!) in mind: med_new-orleans-photo-by-richard-nowitz-4-

1) Be familiar with TSA regulations – Although some of the prohibited items are pretty common sense when it comes to carry on luggage (sorry, no axes or cattle prods!), you should read the rest of the regulations to ensure you get through the checkpoint as quickly as possible. Liquids, for example, must be less than 3.4 ounces if you’re not checking a bag and all your liquids must fit in a sealed one gallon plastic bag. If you have a last minute question, TSA has a mobile app  for your reference.

2) Roll your clothes – Folding your shirts and pants can leave a crease mark, plus it takes up more space in the suitcase. You can fit a few extra items in your bag, and possibly even take it with you as carry-on avoiding the dreaded checked baggage fees. If you haven’t heard of this packing technique before, there are several tutorials online.

3) Call your bank and credit card company – If you don’t travel frequently, your cards could be flagged for suspicious use. Simply giving your bank or credit card vendor a call to let them know when you’re out of town, and where you will be, can prevent unwanted and unnecessary travel troubles.Especially for our international travelers!

4) Snap a picture - Once you arrive at the airport, take a picture or make a note in your phone of your car’s location. When you arrive back home, you’ll be tired and ready to get home as soon as possible, but may not remember the section you parked in. Making a quick note at the beginning of a trip will help the conclusion go smoothly.

5) Get to know Louis Armstrong International Airport- take five minutes to look over the airport maps, hotel shuttle info and rental car counter details. If you think navigating your home airport is relentlessly confusing, it will be even worse at an unfamiliar airport. Flight status updates often include the anticipated arrival gate, so checking the maps at your destination airport can help you get through the baggage pickup, find the rental car counters or shuttle pickup locations, and get to the hotel as soon as possible.

We can’t wait to spend the 2014 International Users Conference with our valued clients. See you in New Orleans!

Will Amazon Change Traditional Retail?

By | October 14, 2014

Late last week, The Wall Street Journal reported that Amazon will be opening a store in New York City. This location will be open in time for the holiday-shopping season in an attempt to capture some of the millions of dollars in revenue generated during the colder months. It is still unclear what type of store it will be, however – a hub for online orders? A traditional retail store for the company’s Fire phones? Either way this move speaks volumes about the way retail is trending. shutterstock_75511264-resized-600

We have long been told that online shopping is the way of the future and would be the demise of traditional retailers. Since these reports surfaced we have seen companies innovate their purchasing process to make sure that the internet wouldn’t be a death sentence to brick-and-mortar stores. Many retailers now offer “in-store pickup” or “free site-to-store” shipping to entice customers to explore their physical locations. Now with one of the largest online retailers signing a lease for a store front, it seems traditional retail is no longer a “dying breed”.

While this is great for your properties, there are always updates to be made to accommodate large scale retailers! For example,  managing multiple tenants and their business requirements can affect your accounting best practices. With stores selling online but customers picking up in-store, how will your percent rent calculations be affected, for example? MRI Software’s Advanced Retail property management solution can create reports to accommodate your business practices as they grow with the industry. This means whatever makes the most sense for your property and your company you can report on it through our fully configurable system. Advanced Retail gives you the power to improve forecasting, tighten cost control, and increase staff productivity – while you gain superior control over your retail portfolio.

How is your organization planning on adapting to the retail industry’s latest trends?

The Popularity of Mobile Payment Transactions

By | October 9, 2014

It is no secret mobile app transactions have been on the rise. With Apple’s recent reveal of their new mobile payment system, Apple Pay, and the popular Google Wallet, there is no doubt that the convenience of exchanging money on a smart phone, tablet, or other device is a trend that’s here to stay.  In fact, in the time since Starbucks introduced their mobile payments app in late 2012, the percentage of total transactions that are executed on a mobile phone has grown to 15%! In the United States alone, Starbucks averages six million transactions each week- meaning over 900,000 orders are completed on a smart phone! shutterstock_110678570-resized-600

Business Insider states, “The Starbucks app is on track to process over $1.5 billion in payment volume in the U.S. in 2014, according to our estimates.” To reiterate: this app will process over a billion and a half dollars this year! It appears that mobile payments will soon be expected of all companies in order to provide the most available, convenient experience for customers. Is your property prepared to handle these transactions?

If you’re saying “No,” then you may need to look into one of MRI’s industry-leading property management solutions: MRI Tenant Connect (for the commercial market) and/or Resident Connect (for the residential market). Each option empowers property managers to brand and easily maintain a secure portal where clients can make payments, enter sales data, review account status and history, and initiate service requests. Clients can also access and manage their accounts 24 hours a day, 7 days a week, while your staff focuses on activities more important than fielding phone calls about balances, account history, and sales numbers.

Are you ready for mobile payment transactions?

Time to MIX Things Up!

By | October 7, 2014

Last week, we told you about MAX – the MRI Applications eXchange. That’s not the only exciting thing making its debut at the 2014 International Users Conference in New Orleans, however! This year, MRI is launching powerful enhancements to the core platform to improve our client’s experience. Moreover, we will be eXpanding your MRI eXperience with the “MRI Information eXchange,” or MIX for short. shutterstock_108568685-resized-600

MIX is a client-centric aspect of our products that works toward a seamless exchange of data with third party applications with the MRI system. This automated flow of data can improve processes across the entire property management system to drive new levels of efficiency, from budgeting and forecasting, leasing, and capital improvement to core accounting.

That’s not all, however! MRI is also working diligently to expand our prestigious Partner Connect network, a series of strategic relationships designed to empower our clients. The program is focused on structuring relationships and integrations for our mutual clients that offer a high confidence, low risk solution to property and investment management processes that cross multiple technology platforms.  The network enables our clients to leverage best-of-breed solutions along with MRI’s market leading solutions!

MIX is a complimentary feature available exclusively to MRI Software clients, and will be one of the the many offerings featured at the 2014 International Users Conference next month.

Are you ready to re-MIX your MRI experience?

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